Terms & Conditions

I. Introduction

These Terms & Conditions (“Terms”) apply to your use of the services provided by Remedial Clinic (“we”, “us”, “our”), an aesthetic and cosmetic clinic based in Karachi, Pakistan. We do not provide medical diagnosis or medical treatments.

By accessing our website or visiting the clinic, you confirm that you have read, understood, and agree to these Terms.

II. Appointments & Consultations

• Our skincare experts follow standardised protocols to ensure quality and safety.
• Services are available on a walk-in basis. To minimise waiting time, you may call ahead to check availability.
• Please arrive 10 minutes early for preparation and consultation.
• If we must delay or reschedule due to unforeseen circumstances, we will make reasonable efforts to inform you in advance.

III. Communication & Notifications

By engaging with our services, you consent to receiving messages from Remedial Clinic via WhatsApp or email related to:

• Appointment confirmations and reminders
• Skincare advice or post-treatment guidance
• Service updates and promotions (you can opt out at any time)

If you provide an incorrect email or phone number, we are not responsible for any loss of information due to misdelivery.

IV. Information We Collect

We may collect the following limited personal information to serve you better:

• Name
• WhatsApp number and/or email address
• Details you share in your inquiry or messages

We use this information for record-keeping, responding to queries, and improving service quality. See our Privacy Policy for details.

V. Treatment Suitability

Our specialists will assess whether a treatment is appropriate for your skin type and goals. If a treatment is not suitable, we will explain why and may suggest alternatives.

Your responsibility: inform our team of any allergies, sensitivities, or relevant health information before treatment. Individual results vary.

VI. Liability

• Remedial Clinic provides aesthetic and cosmetic services only; we do not offer medical diagnosis or medical treatment.
• We are not liable for indirect or consequential losses, including dissatisfaction with results, where reasonable care and skill have been exercised.
• Failure to disclose relevant information (e.g., allergies) may increase risks; we are not responsible for adverse outcomes arising from non-disclosure.

VII. Feedback & Complaints

We aim to handle all clients fairly and professionally. If you have concerns about your experience, please contact us and we will review your case.

• Email: info@remedialclinic.com
• WhatsApp: +92 333 2463222

Management will respond within a reasonable timeframe and may invite you for a follow-up consultation if appropriate.

VIII. Governing Law & Jurisdiction

These Terms are governed by the laws of Pakistan. Any dispute shall be subject to the exclusive jurisdiction of the courts in Karachi.

IX. Contact